Privacy Policy

1. Introduction

At Retail Gravity (“we,” “us,” or “our”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, store, and protect your personal and business information. We are committed to maintaining the confidentiality and security of all data entrusted to us.

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2. Information We Collect

We may collect the following types of information:

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Personal Information: Name, email address, phone number, and other contact details provided by you.
Business Information: Company name, business address, payment information, and other business-related details you choose to share.
Sensitive Business Data: Strategic plans, location data, sales data, customer data, and other sensitive data relating to the services being offered.

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3. How We Use Your Information

We use your information solely to:

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Provide, operate, and maintain our services
Communicate with you about your account or our services
Improve our offerings and customer experience
Respond to your inquiries and support requests

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4. No Sharing of Personal or Sensitive Business Data

We do not share, sell, rent, or disclose any personal or sensitive business data to third parties under any circumstances, except as required by law or to comply with a legal obligation.

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Exceptions

We may only disclose your information if:

Required by law, regulation, or legal process (such as a court order)

Necessary to protect the rights, property, or safety of Retail Gravity, our customers, or others
In such cases, we will notify you to the extent permitted by law.

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5. Data Security

We implement robust security measures to protect your information, including:

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Encryption of data in transit and at rest
Secure servers and firewalls
Regular security audits and updates

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6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

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7. Your Rights

You have the right to:

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Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time (where applicable)
To exercise these rights, please contact us at brad@retailgravity.com

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Retail Gravity
Email: brad@retailgravity.com